Privacy Policy for Obsidian Surface Co.
Effective date: June 01, 2026
Obsidian Surface Co. respects your privacy and is committed to protecting the personal information you share through this website, Meta lead forms, Instagram and Facebook messaging, phone calls, text messages, and other business communications. Meta requires advertisers using lead ads and Instant Forms to provide a privacy policy, and privacy policies should explain what information is collected, how it is used, whether it is shared, and how people can contact the business about privacy questions.
Information Collected
Obsidian Surface Co. may collect personal information that you provide directly, including your name, phone number, email address, city or service area, vehicle details, requested services, appointment preferences, and any other information you choose to submit through forms, messages, or calls. Privacy policies for lead ads and small business sites should clearly identify the categories of personal information collected, especially contact details and information submitted through forms.[2][3]
Obsidian Surface Co. may also collect limited technical or usage information through its website or advertising platforms, such as page visits, device or browser information, ad interactions, and similar analytics data if tracking tools are used. Best-practice guidance for Facebook and website privacy policies recommends disclosing online data collection connected to lead ads, website forms, and ad measurement tools.
How Information Is Used
Personal information may be used to respond to quote requests, answer questions, schedule services, send estimates, deliver customer service, confirm appointments, and communicate about vinyl wrap, detailing, and related services. Privacy policies should describe the purposes for which personal information is collected and used.
If you provide consent, Obsidian Surface Co. may also use your information to send follow-up messages by text or email, including appointment reminders, service updates, review requests, and occasional promotions. Guidance for SMS and marketing privacy notices recommends explaining what contact data is used for, how marketing messages work, and how users can opt out.
Lead Ads and Social Media Forms
If you submit your information through a Facebook or Instagram lead form, Obsidian Surface Co. receives the information you choose to provide through that form so the business can follow up on your request. Meta requires a privacy policy URL for lead ads and recommends including any additional disclosures needed for the advertiser's data practices.
Information submitted through Meta lead ads may be used to contact you regarding your inquiry, estimate, requested service, or related customer support. If marketing consent is collected separately, that information may also be used for promotional communications consistent with the consent you gave at the time of submission.
Text Messages and Email
If you provide a mobile number or email address, Obsidian Surface Co. may contact you about quotes, scheduling, service updates, or customer support. If you opt in to receive promotional text or email messages, those messages may include offers, reminders, and business updates.
You can opt out of promotional emails by using the unsubscribe link when available. You can opt out of promotional text messages by replying STOP, and you may contact the business directly to request that promotional communications stop. SMS privacy guidance recommends telling users what data is collected, how to opt out, and how to request privacy-related assistance.
Sharing of Information
Obsidian Surface Co. does not sell personal information. Information may be shared only when reasonably necessary to operate the business, such as with website hosting providers, CRM systems, scheduling tools, payment processors, email or SMS service providers, advertising platforms, or other service providers that help deliver business operations and communications. Privacy policy guidance recommends disclosing whether personal data is shared and with what categories of third parties.
Information may also be disclosed if required by law, to protect rights or safety, or in connection with a business transfer, merger, or sale of assets. Standard privacy policy guidance for small businesses commonly includes these limited disclosure scenarios.
Data Retention and Security
Personal information is retained only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, or enforce business agreements. SMS privacy guidance recommends stating that data should be kept only as long as needed for the stated purposes or legal compliance.
Obsidian Surface Co. takes reasonable steps to protect personal information, but no website, platform, or transmission method can be guaranteed to be completely secure. Small-business privacy guidance recommends explaining security practices in general terms without promising absolute security.
Your Choices
You may choose not to provide certain information, but doing so may limit the ability of Obsidian Surface Co. to respond to your request or provide services. You may also contact the business to ask about updating, correcting, or deleting information that you previously submitted, subject to legal or operational recordkeeping needs. Privacy guidance commonly recommends explaining user choices and how to submit privacy-related requests.
Third-Party Services and Links
This website or social profiles may contain links to third-party websites or may use third-party services such as Meta platforms, website hosts, analytics tools, scheduling systems, or payment providers. Those third parties have their own privacy practices, and their handling of your information is governed by their own terms and policies.
Children's Privacy
Obsidian Surface Co. does not knowingly collect personal information from children under 13 through its website, forms, or marketing materials. If such information is believed to have been submitted, the business should be contacted so the information can be removed where appropriate. Small-business privacy templates commonly include a children's privacy section for this purpose.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, services, or legal requirements. The updated version will be posted on the applicable website or page with a revised effective date.
Contact
For questions about this Privacy Policy or requests related to your personal information, contact:
Obsidian Surface Co.
Leander, Texas
Email: help@obsidiansurfaceco.com
Phone: (512)965-6833
Website: www.obsidiansurfaceco.com